In Person Sales
In Person Sales
In today's digital era dominated by online shopping and technology, the significance of in-person sales should not be underestimated. Personal contact remains a crucial aspect of sales, as you never know when or where you might encounter your next customer, making it essential to leave a positive impression. Confidence in the art of in-person sales is paramount for anyone involved in sales.
Through our In-Person Sales workshop, participants will delve into the intricacies of becoming an effective salesperson and the steps necessary for success. They will gain insights into connecting with customers on a personal level and navigating them through the sales process effectively.
Course Outline:
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: In-Person Sales
• Definition
• Benefits
• Cost
• Effectiveness
• Case Study
• Module Two: Review Questions
Module Three: Examples of In-Person Sales
• Sales Call
• Retail
• FaceTime
• Meetings
• Case Study
• Module Three: Review Questions
Module Four: Sales Funnel
• Generate Leads
• Nurture Leads
• Acquire Customer Base
• Expand Customer Base
• Case Study
• Module Four: Review Questions
Module Five: Prepare
• Effective Methods to Generate Leads
• Know Your Customer
• Practice Sales Conversation
• Set Goals
• Case Study
• Module Five: Review Questions
Module Six: Presentation
• Determine Venue
• Stay on Point
• Tie the Information to Customer Values
• Refer to Past Conversations
• Case Study
• Module Six: Review Questions
Module Seven: Engage
• Emotional Intelligence
• Allow Evaluation
• Overcome Objections
• Incentives
• Case Study
• Module Seven: Review Questions
Module Eight: Commitment
• A Verbal “Yes”
• Maintain Connection
• Remind Customer of Value
• Call to Action
• Case Study
• Module Eight: Review Questions
Module Nine: Sale
• It Isn’t Over Till It’s Over
• Make the Process Easy
• Close with Exceptional Service
• Thank and Reward
• Case Study
• Module Nine: Review Questions
Module Ten: Loyalty
• Continuity Programs
• Special Rewards
• Handwritten Cards
• Case Study
• Module Ten: Review Questions
Module Eleven: Expand
• Word of Mouth
• Networking
• Clubs
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations