ATLANTA TRAINING GROUP
Knowledge Management
Knowledge Management
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Knowledge management involves the organization of intellectual resources and information systems within a business environment, as defined by the Encarta Dictionary. While this definition may seem straightforward, it's important to recognize the vast amount of knowledge stored within the minds of individuals.
The Knowledge Management workshop aims to equip participants with the necessary tools to implement knowledge management practices within their organization, regardless of its size or budget. Wherever people collaborate toward a common goal, there exists a wealth of knowledge to be harnessed, organized, and shared as needed.
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Understanding Knowledge Management
• What is Knowledge
• What is Knowledge Management
• A Brief History
• Applications in the Workplace
Module Three: Dos and Don’ts
• Data, Information, and Knowledge
• The Tacit Mode
Module Four: The Knowledge Management Life Cycle
• Understanding Episodes
• Acquisition
• Knowledge
• Integration
Module Five: The New Knowledge Management Paradigm
• Paradigms of the Past
• The New Paradigm
• Implications and Applications
• The Knowledge Management Endgame
Module Six: Knowledge Management Models
• The Nonaka and Takeuchi Model (SECI)
• Wiig Model
• Kakabadse Model
• Boisot Model
Module Seven: Building a Knowledge Management Rationale
• Why Rationale is Necessary
• Building a Business Case
• Finding Success Stories
• The Commodization/Customization Model
Module Eight: Customizing Knowledge Management Definitions
• Components of a Knowledge Management Definition
• Customizing the Components
• Creating a KMBOK
Module Nine: Implementing Knowledge Management in Your Organization
• Gathering Support
• Identifying Opportunities for Revenue Streams
• Key Knowledge Management Techniques
• A Map for Success
• The No-Budget Scenario
Module Ten: Tips for Success
• About the Chief Knowledge Officer
• Knowledge Management Skill Checklist
• The Knowledge Management Imperative
• The Hype Curve
• Barriers and Helpers to Success
Module Eleven: Advance Topics
• The Knowledge Management Maturity Model
• Absorptive Capacity
• Rustiness
• Process Model Types
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
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