Unconscious Bias

Everyone has unconscious biases. They live in the recesses of
the human brain without us realizing it. These biases are grown
in each individual and can greatly influence the day to day
decisions that are made both at home and at work.
Our Unconscious Bias workshop will introduce your participants
to the ideas and techniques for defining and understanding
different unconscious biases. It will show the effects that these
biases have on the culture and the business practices of a
company. The workshop will also cover the steps to introduce a
successful unconscious bias training program in your
organization.

Course Outline:

Module One: Getting Started
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
• Pre-Assignment

Module Two:What is Unconscious Bias?
• Definition
• How Does it Work?
• Triggers
• Impact
• Practical Illustration
• Review Questions

Module Three: Types of Unconscious Bias (I)
• Affinity Bias
• Halo Effect
• Attribution Bias
• Confirmation Bias
• Practical Illustration
• Review Questions

Module Four: Types of Unconscious Bias (II)
• Horns Effect
• Contrast Effect
• Beauty Bias
• Height Bias
• Practical Illustration
• Review Questions

Module Five: Types of Unconscious Bias (III)
• Conformity Bias
• Gender Bias
• Name Bias
• Ageism Bias
• Practical Illustration
• Review Questions

Module Six: Effects on Company
• Recruitment
• Opinion
• Employee Turnover & Low Morale
• Reputation
• Practical Illustration
• Review Questions

Module Seven: Mitigating Unconscious Bias
• Set Expectations
• Get Feedback
• Encourage Participation
• Train Employees
• Practical Illustration
• Review Questions

Module Eight: Training
• What to Include?
• Who Should Be Trained?
• How to Conduct?
• Check for Understanding
• Practical Illustration
• Review Questions

Module Nine: Promote Inclusion
• Educate
• Celebrate Differences
• Listen to Employees
• Fortify Anti-Discrimination Policies
• Practical Illustration
• Review Questions

Module Ten: Benefits
• Workplace Culture
• Ethical
• Financial
• Legal
• Practical Illustration
• Review Question

Module Eleven: Handling Complaints
• Gather Information
• Evaluate Credibility of the Complaint
• Interview Those Involved
• Take Action Against Offender
• Practical Illustration
• Review Questions

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations